Hotel basic information
Number of rooms: 288
Check-in: 15:00
Check-out: 12:00
Services / Facilities
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Number of rooms: 288
Check-in: 15:00
Check-out: 12:00
Services / Facilities
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Cancun Road, Chetumal km 264.5, Puerto Aventuras (Quintana Roo), 77790
Adults only all-inclusive resort, located in Xpu- Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat.
It is just 25km from Playa del Carmen and Tulum’s archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico.
American Express Visa
Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first two nights will be charged.
Children and Extra Bed Policy: Children cannot be accommodated at the hotel.
Baby cots are not available.
Maximum capacity of total guests in a room is 2.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wireless internet is available in the entire hotel and is free of charge.
Meal Plan: Meals and selected beverages is included in the room rate.
Parking: Free public parking is possible on site.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.